Explore innovation and improvement and what can facilitate them happening
Explore the key elements of change management
Understand the causes and types of conflict and learn ways to resolve these
Understand motivation in the workplace and learn how to manage relationships with stakeholders
Reflect on what communication is and the best types of communication to use in the workplace
Reflect on what communication is and the best types of communication to use in the workplace
Examine management and leadership roles and behaviours suited to the health service
Learn how organisations try to achieve their goals and improve performance
Examine the role of a board of directors in an NHS organisation and understand its accountability