Bitesize course / Performance indicators and benchmarking
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Overview
This course explores how performance indicators and benchmarking are chosen and how they can be used to assist an organisation to deliver its goals. You will be asked to call upon your own experiences, together with web-based literature, to review various approaches. Those that complete this course will understand what constitutes good practice in benchmarking and how it can support decision-making both personally and organisationally.
This course is suited for those who are managing a budget, clinical staff, operational staff, finance staff and primary care staff.
Topics
- Understanding your performance
- Aligning performance measurement with strategy
- Identifying and applying performance measures
- Benchmarking
- Summing up
What's included?
Up to date, easy to understand content, written by NHS experts
Access to your course online for 12 months
10 hours of accredited CPD
Certificate of completion
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